Warranty · Detail

Dormer warranty periods, in plain English

Warranties are quoted in years, but the real question is what is covered, by whom, and what happens if the company is no longer around when you need to claim.
6 min leestijd·Onafhankelijke informatie

Short answer

A dormer warranty has several layers: the structure (often 6–10 years), the materials (manufacturer terms, often 10–25 years), the leadwork (5–10 years) and the finish (1–2 years). The piece that matters most is whether the warranty is backed by an insurance scheme — that is what survives the company going out of business.

What actually gets a warranty

Quotes often say "10 years warranty" without specifying on what. Ask for the components separately: the structure, the cladding, the frames, the glazing seal, the leadwork, and the interior finish. Each has its own lifespan and its own warranty in practice.

Typical warranty periods

ComponentTypical periodNotes
Structure6–10 yearsOften longer with a trade body scheme.
Cladding (Keralit/Trespa)10–25 yearsManufacturer warranty, separate from the installer.
Frames (PVC)10 yearsHardware (hinges, locks) often 2 years.
Glazing seal10 yearsCovers seal failure, not glass breakage.
Leadwork5–10 yearsOften the shortest — and the most likely to fail.
Interior finish1–2 yearsPlaster cracking from settlement is excluded after that.
Indicative, always read the specific certificate.

Company warranty vs insurance-backed warranty

A company warranty is a promise from the firm that installed your dormer. If the firm stops trading, the promise stops with it. An insurance-backed warranty — typically through a trade body — is paid out by an insurer or a guarantee fund. That is the protection that matters in year seven, not year one.

FAQ

FAQ

Veelgestelde vragen

01Is a longer warranty always better?
Not by itself. A 20-year warranty from a company with no track record is worth less than a 10-year warranty backed by a trade body's insurance scheme.
02Who covers the warranty if the company goes bust?
Only an insurance-backed scheme (in the Netherlands typically VLOK or a similar trade body) pays out if the original company is no longer trading. Without that backing, the warranty ends with the company.
03Does the warranty cover labour as well as materials?
Read the certificate. Many warranties cover the material only; the cost of removing, re-fitting and re-finishing is extra. The good ones cover labour for the first 5–10 years.
Conclusie
Treat warranty length as one number among several. The right question is not "how many years?" but "who pays if it goes wrong, and how do I claim?".